“Our collaboration with Quintessence FZE and their mobile app Encore Rewards aligns with our vision to help our client base attract more customers, sales and visibility in the market. Small and medium enterprises will benefit greatly from having an outsourced reward and/or loyalty program where they thrive from accessing new customer groups that were previously out of their reach”, said Lorenzo Jooris, CEO, Creative Zone.
Incentivising customers for their purchase is an effective method of transforming a happy customer into a loyal one, and customers convert and spend more time and money with the brands to which they are loyal. And it is well-known, it costs more to acquire a new customer than to retain an existing one. The prospect of mobilising and activating your loyal customers to recruit new ones is the essence of this partnership.
“Studies have shown that customer retention and revenue can grow up to 40% once a business engages and activates a loyalty and rewards program,” said Chris Oestergaard, Co-Founder of Encore Rewards. “Almost every business has suffered during this ongoing pandemic, and we’re still not back to ‘normal’; this is why Encore Rewards was created – to connect customers and businesses and to reward the most outgoing customers slightly extra, plain and simple.”
‘Encore Rewards’ is a highly flexible and customisable discount platform that allows the merchants/partners to set the discount they want to offer the members, set the minimum spend amount, choose blackout days and add Terms & Conditions along with many other options. As an added value, the app is free for the members, making it easier to grow the membership base. A valued client of Creative Zone since 2012, Quintessence FZE, is well-reputed for helping clients maximise their potential and their sales with mobile apps, software and websites, and digital marketing.
About Creative Zone
Creative Zone is Dubai’s largest and most trusted business setup advisory firm. Creative Zone’s registration professionals have helped thousands of aspiring entrepreneurs and SMEs grow their businesses in the UAE since its launch by Mahesh Dalamal and Steve Mayne in 2010. The Company was created with a simple yet revolutionary model for the UAE marketplace; to serve as a one-stop-shop, with flexible payment plans, for easy company incorporation. Creative Zone has now evolved to provide added business support services to create an ecosystem that helps entrepreneurs and SMEs to set up, sustain, and grow their businesses and contribute to the UAE’s position as the global location of choice for company setup.