She Leads Week 7 | Delivering a Differentiated Customer Experience

  • Tuesday
  • November 3, 2020

From:

5:00 pm

  To:

6:00 pm
  • Live on Zoom
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She Leads Week 7 | Delivering a Differentiated Customer Experience

Customer Experience is still confused with Customer Service. Today, to stand out in the ever so crowded marketplace, one must find a way to deliver a differentiated customer experience. Consumers are in control and are no longer willing to accept basic or standard service. They want to be wowed; they want a memorable experience. During this fast-paced segment, Edward Matti (Managing Partner, CCM Consultancy) shares the 8 current trends in customer experience and what organizations can do today to deliver a differentiated and unique experience, every time.

  • Date
  • November 3, 2020
  • Time
  • 5:00 pm
  • -
  • 6:00 pm
  • Cost
  • FREE
  • Location
  • Live on Zoom
Agenda

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    [get_organizer]
    [get_speakers]
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