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Important Information

  • All procedures, timelines and costs are valid at the time of going to print, however may become subject to change without notice.
  • All document clearing and document processing tasks pertaining to your applications (Trade License, visas etc) are carried out by our office in Dubai.
  • Payments for all applications should be made to our office in Downtown, Dubai or via bank transfer, or bank deposit (cheque or cash).
  • Any payments received by CREATIVE ZONE towards any product or services are non-refundable unless agreed otherwise. This condition is valid even if the payment received isn’t for the full amount of the service or product subscribed for and/or the customer has yet to provide CREATIVE ZONE with all the correct documentary requirements for said product or service and/or their application is rejected by the licensing authority for any reason.
  • Please note the prices quoted in this proposal are specific to the products and services mentioned, they do not include any ancillary services i.e. driving license transfers, liquor license, dependents visas etc - please contact us if you would like pricing and procedures for the same.
  • Companies registered with Dubai World Trade Centre; are permitted to carry out business activities with companies within the Free Zone or with companies within other Free Zones in the UAE or with companies outside the UAE. Should the company wish to conduct business with Government entities or local companies within the UAE they should either establish a local branch office or transact through a local commercial agent.
  • In order to keep your company bank account active, you will need to visit your bank annually with your original renewed trade License and present it to the bank for sighting, this must be carried out on or before the expiry date of your current Trade License
  • In order to setup your company, you will need to submit entry stamps OR residency visa copies OR cancelled visa copies for all shareholders.
  • If any of the shareholders is an Emirati National, we will need a copy of their ‘Jinsiya’ and their Emirates ID Card
  • If you are carrying more than 1 passport, please ensure you inform a CREATIVE ZONE representative of the same. Furthermore please note that you will be unable to travel on your 2nd passport (the one not submitted towards your visa process) whilst your visa application is in process.
  • Once you completed your change of status you will NOT be able to travel outside of the UAE until your passport has been stamped with your residency visa.
  • We hold no responsibility for the issuance or delivery or delays related to Emirates ID Cards, or if the applicant is requested by the Emirates ID Card Authority to return to the ID Card center to redo the bio data procedure.
  • Hand written passports are no longer accepted, all passport copies submitted should be electronic/typed passports.
  • If you are a Shareholder and Manager on the license, you will not be required to provide for an attested degree for professional licenses. However the degree certificate will be required if you are applying for a managerial or any higher position on the visa.
  • DWTC Free Zone does not provide an investor visa
  • Pre-approval of the trade license does not guarantee a visa.
  • Applicants above the age of 60 will not be granted a visa.
  • Physical office is mandatory for General Trading Activity
  • Infants are allowed to hold shares in the company
  • If you are Schengen National and have exhausted the 90 day visit period granted by immigration, you need to exit and be out of the country for at least 90 days before you can re-enter the UAE with a tourist visa.
  • For the servant/maid /driver visa applications, the applicant will not be able to proceed for an in-country change of status if the maid/servant/driver is here in the UAE on a tourist visa. They will need to make an airport to airport transfer to complete their change of status.
  • DWTC issue an approval with the company name, activities and the name of the manager at the initial stage.
  • Each company should have a secretary mentioned and only 1 General Manager.
  • Only individuals are allowed as Directors for the company.
  • Individuals with POA can sign on behalf of the client on the Service Agreement only. The MOA, AOA and Application form has to be signed by the Shareholder, Director, GM and Secretary as applicable.
  • MOA and AOA should only be signed by the Shareholder.
  • Missing documents, incomplete applications or handwritten applications will be put on hold.
  • No refund for the Business Center package will be made if the visas are rejected.
  • 10 Activities are allowed for both Smart Desks / Office as long as they are in the same group.
  • If you wish to upgrade your facility, you can do so at any time during your contract subject to availability.
  • Company names cannot have Symbols/dots/signs/numbers
  • First 4 digits of the activity code need to be same to be approved under 1 license
  • The company name should fall in line with the business activity
  • DWTC Free Zone companies can hold shares provided that the issuing authority where the DWTC company will be a shareholder has no objection to it regardless if they have an office or smart desk.
  • A business description/plan has to be provided for the business set up at DWTC.
  • A birth certificate attested from UAE embassy in the country of birth and Ministry of Foreign Affairs in UAE will be required by the free zone in case the applicant's country of birth and residence is not the same. Furthermore, you are required to submit the attested birth certificate if the applicant's birth place is an Arab country.
  • In order to apply for inside country change of status through the free zone, the applicant must have entered from Dubai airports and should have an entry stamp on the passport from Dubai airport immigration.
  • You will NOT be able to open your company bank account in absentia - all relevant parties will need to be physically present in the UAE when meeting with the banker.
  • The application for bank account opening will not be accepted by the banks if the trade name of the company contains the word "Oil"
  • According to the Ministry of Interior, a Certificate of Good Conduct will need to be submitted for any new employment and domestic (servant/nanny/driver) visa applications.
  • Please note that quoted prices are subject to adjustments in compliance with any act of government of Free Zone Authority and are stated in UAE Dirhams. All prices are subject to change without notice. CREATIVE ZONE reserves the right to add to the sales price of a trade license and associated service fees, an amount equivalent to any new taxes or variations of same, as imposed by the government or Free Zone Authorities. These additional taxes and/or fees will be clearly outlines at the initial point of payment or will be invoiced retrospectively.